Work First Employment Services
In North Carolina Welfare Reform is called Work First. Congress enacted Public Law 104-193, the Personal Responsibility
and Work Opportunity Reconciliation Act on August 22, 1996. This law changed the focus of the welfare system from income
support to work. The receipt of cash assistance was changed from entitlement to a time-limited income support program.
Families who get cash assistance-now called Temporary Assistance for Needy Families (TANF)-are limited to sixty (60)
months of benefits in a lifetime. Additionally, in NC there is a twenty-four-- (24) month limit of TANF to families who
are receiving intensive employment services.
Work First Employment Services works closely with families receiving TANF to reduce any barriers they may have to going
to work and keeping a job. All strengths and barriers of a family are assessed and both the Employment Services social
worker and client sign a Mutual Responsibility Agreement. This agreement outlines the plan for the family to move toward
self-sufficiency as well as the services the Department of Social Services will provide to support the family's effort.
Services that a family can access include:
- short-termed vocational education
- job readiness instruction
- childcare
- transportation assistance
- counseling to resolve family issues
- assessment and treatment for domestic violence, substance abuse, mental health issues
- budgeting earned income and taking advantage of tax credits
- intensive job search
- job development/placement
- a wide array of post-employment job retention services
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Contact Information
Temporary Economic Assistance (TEAM)
741 North Highland Avenue
Winston-Salem, NC 27101
Direct Phone Lines:
Child Day Care
. . . . . . . . . (336) 703-3805
Child Support
. . . . . . . . . (336) 703-3801
Energy Assistance
. . . . . . . . . (336) 703-3785
Family/Children's Medicaid
. . . . . . . . . (336) 703-3803
Food Stamps
. . . . . . . . . (336) 703-3800
N.C. Health Choice
. . . . . . . . . (336) 703-3803
Work First Cash Assist.
. . . . . . . . . (336) 703-3802
Work First Employment Ser.
. . . . . . . . . (336) 703-3804
Work Permits
. . . . . . . . . (336) 703-3600
Fax Lines:
(336) 727-8348
Work First, Day Care
and Transportation
(336) 748-3708
(336) 748-3130
Family & Children's
Medicaid and N.C.
Health Choice
Mailing Address:
P.O. Box 999
Winston-Salem, NC 27102
Office Hours
8:00 - 5:00
Monday - Friday
(check programs for specific hours applications are taken)
Job Opportunities
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